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The fees hiding in your phone bill every month.

You signed up for a $60 phone plan. Your bill is $75. You’ve checked it three times and still can’t figure out where the extra $15 is going.

You’re not imagining it. And you’re not alone.

The gap between what carriers advertise and what you actually pay is one of the most consistent frustrations in wireless. Here’s exactly what those extra charges are, why they exist, and how to stop paying them by finding the best cell phone plans for your budget.

The fees that sound official but aren’t

Scan your phone bill and you’ll likely see charges with names like “Regulatory Recovery Fee” or “Administrative and Telco Recovery Charge.” They sound like government taxes. They are not.

These are fees carriers invented themselves. They can raise them whenever they want, with no government oversight and no cap. One major carrier recently raised its recovery fee to nearly $4.50 per voice line per month, and its own website confirms this is not a government tax. It’s a fee the carrier collects and keeps.

The administrative fee is even more vague. Carriers describe it as covering “general costs of operations,” an umbrella term that can mean almost anything. These fees have quietly increased across the industry in recent years, often with little notice and no explanation. Most people never catch it because it’s buried in the fine print.

This isn’t just frustrating. It’s been taken to court. Multiple class action lawsuits have been filed against the biggest names in wireless over fees customers say were deliberately disguised as government charges. One settlement alone cost $100 million. The fees are still there.

The activation fee

Switching to new cell phone plans or adding a line? Prepare for an activation fee on top of everything else. These one-time charges can run anywhere from $10 to $45 per line. Carriers justify it as the cost of setting up your service, even though the process is largely automated today.

It’s a charge for something that costs the carrier almost nothing to do. And it’s one of the first things you’ll notice is missing when you switch to prepaid phone plans that don’t believe in padding the bill.

The promo cliff

Many carriers hook you with introductory rates that don’t tell the whole story. You sign up for less expensive phone plans at $25 a month, only to find out in month four that the price has doubled. It’s designed to bank on your inertia. They’re betting you won’t notice, or won’t want the hassle of switching again.

And to even qualify for that advertised price on many cellular plans, carriers often require you to link your checking account or debit card to get the discount. It’s framed as a convenience. It’s actually a way to avoid credit card processing fees while keeping tighter control over your payments.

What a truly transparent phone bill looks like

At MobileX, we think you should know exactly what you’re paying for before you pay it. No recovery fees, no administrative charges, no activation fees. Just one platform fee of $1.98 a month, and the cost of your plan.

That’s it. One line item you can actually explain.

Our customized plans start at $3.88/month. One platform fee of $1.98 a month, plus applicable taxes – and that’s it. No recovery fees, no administrative charges, no activation fees, no promo rates that quietly double. Just one of the most affordable mobile plans on the market, priced exactly as advertised.

How to audit your current bill

Before your next billing cycle, take five minutes and do this:

  1. Pull up your current phone bill and add up every line item that isn’t your base plan cost or a government tax.
  2. Search each fee name online to find out if it’s a genuine government charge or a carrier-invented one.
  3. Add up what those fees cost you annually. For most people on traditional cellular phone plans, the number is surprising.

Once you see it, it’s hard to unsee. And once you know what a clean, transparent bill looks like, it’s hard to go back to paying for fees that were invented to pad someone else’s margins.

Frequently Asked Questions

What fees does MobileX charge? One platform fee of $1.98 a month. That’s it. No activation fees, no recovery fees, no administrative charges.

Are regulatory recovery fees real government taxes? No. Despite the official-sounding names, these are fees carriers create themselves. They are not government-mandated and carriers can raise them at any time.

Can I really switch to better prepaid phone plans without paying an activation fee? Yes. MobileX charges no activation fee. You can get started through the MobileX app, on Amazon, or at one of 3,700 Walmart locations.

How do I find out what I’m actually paying for on my current bill? Log into your carrier account and look for any line items beyond your base plan and government taxes. Anything else is a carrier-invented fee.


Tired of paying for fees you never agreed to? Build your own phone plans and pick up a MobileX Activation Kit through our website, on Amazon or at one of 3,700 Walmart locations.

Why switching carriers is easier than you think.

Switching phone carriers used to mean a trip to a store, a long wait, a stack of paperwork, and a nagging fear that you’d lose your number in the process. That was the old way. It doesn’t work like that anymore, and if your carrier is still making it complicated, that says more about them than it does about the technology.

Switching to the best phone plans on the market today only takes minutes. Here’s everything you need to know.

What is eSIM and why does it matter?

An eSIM is a digital SIM card built into your phone. Instead of waiting for a physical SIM to arrive in the mail or visiting a store to get one, you download your new carrier connection directly to your device. No plastic, no waiting, no taking your phone case off.

Most modern smartphones – iPhone XS and later, most recent Android flagships – support eSIM. It’s the fastest way to activate cell plans and start saving money immediately.

For anyone who’s been putting off switching to less expensive phone plans because the process felt like too much hassle, eSIM removes that excuse entirely.

How to switch to MobileX in minutes

Everything happens in the app. No store visit, no hold music, no waiting for a SIM card in the mail.

  1. Grab your account number and port-out PIN from your current carrier. You can usually find these in your account settings or by calling customer service.
  2. Download the MobileX app from the App Store or Google Play and follow the prompts to bring your own number.
  3. Go to Access > Manage SIM.
  4. Tap “Move SIM to this device” if you’re upgrading phones, or follow the porting prompts to bring your number from another carrier.
  5. Select “Download New eSIM” for an instant connection, or request a physical SIM if you prefer.
  6. Enter your port-out PIN and account number.
  7. Follow the remaining prompts to activate.

That’s it. Most carriers make this process painful on purpose; friction keeps customers from leaving. MobileX is built to do the opposite. We want you to have the best prepaid smartphone plans without the usual carrier hassle.

Frequently Asked Questions

Does MobileX still support physical SIM cards? Yes. eSIM is the fastest option but physical SIMs are still available if that’s what you need.

Will switching carriers affect my phone number? Not unless you want it to. Your number comes with you as long as you have your port-out PIN.

Does my phone need to be unlocked to use prepaid phone plans? Yes. MobileX works with most unlocked smartphones. Not sure if yours qualifies? You can check compatibility directly in the MobileX app.


Ready to make the switch? Download the MobileX app and be on the lowest phone plan before lunch.

The unlimited data myth.

Unlimited data gets a lot of attention. It’s on every carrier ad, every comparison site, every store window. And for some people, it genuinely makes sense. Heavy streamers, frequent travelers, people who use their phone as a hotspot, unlimited is probably the right call.

But here’s the thing: most people aren’t those people.

If you’re paying for unlimited and not sure why, this post is for you.

The $141 question

According to J.D. Power, the average American pays $141 a month for their cell phone plans. That’s nearly $1,700 a year. For a lot of people, a significant chunk of that is going toward data they never actually use.

The average mobile user consumes far less data than they realize. Streaming music on the commute, scrolling social media, checking maps, watching the occasional video. Normal phone life. And most of the time, people are on Wi-Fi without even thinking about it. At home, at work, at a coffee shop.

If that sounds like you, there’s a good chance you’re on the wrong phone plan.

What’s worth knowing about unlimited

Here’s what most carriers don’t tell you when they sell you unlimited, whether that’s prepaid phone plans or postpaid.

Most unlimited cell plans have a threshold, usually somewhere between 30GB and 100GB, where speeds get throttled. MobileX is no different; after your high-speed data threshold, speeds also get reduced. We just think you should know that upfront. On top of that, standard unlimited customers are typically subject to deprioritization, meaning when towers get congested, premium-tier users get priority access first.

None of this is a dealbreaker if unlimited is genuinely what you need. But if you’re using a small amount of data each month, you’re paying a premium for features that don’t apply to your life.

Finding the plan that actually fits

More than 70% of MobileX customers choose a personalized plan over unlimited and save significantly as a result. Not because unlimited is wrong, but because it wasn’t right for them.

MobileX gives you both options, and the tools to figure out which one makes sense:

  • True pay as you go — build your own customized prepaid phone plans starting at just $3.88/month, with any data, talk, and text combo you need. Add Gold Network priority access for the times you actually need a boost.
  • AI-powered savings — our AI Forecaster analyzes your usage in the background and recommends the most affordable phone plans based on how you actually use your phone. Not how the carrier wants you to use it.
  • Data that’s yours — any unused data on a personalized plan rolls over as account credit toward your next bill. You never lose what you paid for.
  • Unlimited if you want it — if the peace of mind is worth it to you, we offer some of the best prepaid smartphone plans like Unlimited 10 with 10GB of high-speed data for $14.88/month or Unlimited 30 with 30GB of high-speed data for $24.88/month. No throttling surprises, no hidden fees.

All of this runs on one of the fastest 5G networks in America. 

Start here

Pull up your current carrier’s app right now and check your data usage for the last three months. For most people, the number is lower than they expect, and almost certainly lower than whatever plan they’re paying for.

That gap between what you use and what you pay for? That’s money you could stop spending today.

Frequently Asked Questions

What’s the cheapest MobileX plan? Customized plans start as low as $3.88/month for 1GB of data.

Does MobileX offer unlimited plans? Yes. We offer Unlimited 10 with 10GB of high-speed data for $14.88/month and Unlimited 30 with 30GB of high-speed data for $24.88/month.

Does unused data roll over? Yes. On personalized access plans, any data you purchase but don’t use rolls over as a credit toward your next bill.

What network does MobileX use? MobileX runs one of the most reliable 5G networks in the country.


Not sure which cellular plans fit your needs? Download the MobileX app, let our AI figure it out in 10 days or less, and start paying only for what you actually use. Pick up a MobileX Activation Kit through our website, on Amazon or at one of 3,700 Walmart locations.

MobileX Launches New Pay-in-Advance options.

MobileX Unwraps Holiday Savings: Lock In a Year of Wireless for Under $6 a Month

Up to 34% Off with Black Friday Deals and New Pay-in-Advance Options

IRVINE, Calif. – November 18, 2025MobileX, the most customizable wireless service designed to save consumers money, today unveiled its biggest holiday savings yet. The company is introducing limited-time Black Friday offers and new Pay-in-Advance options that make it easier than ever for customers to save while staying connected this season and beyond.

Starting today, new customers can save up to 34% on new wireless plans with MobileX’s Black Friday offers, with service starting at under $6 a month.* New customers can choose flexible data options from 1GB to unlimited, all powered by one of the fastest 5G networks in America. Black Friday Deals will run through the Holiday season and end December 31, 2025.

Black Friday Deals:

  • $5.83/month* for 12 months: 1GB of high-speed data, unlimited talk and text, and spam filtering for a total of $69.96 (34% savings) 
  • $10.88/month* for 3 months: Unlimited 10 plan with 10GB of high-speed data and unlimited talk and text for a total of $32.64 (27% savings)

With MobileX’s new Pay-in-Advance options, both new and existing customers can save up to 20% off when paying ahead. That means Unlimited service now starts at under $12 a month*, offering even more ways to save.

Pay-in-Advance Savings:

  • 5% off when you pay for 3 months in advance
  • 10% off when you pay for 6 months in advance
  • 20% off when you pay for 12 months in advance

“This holiday season, we’re making it simple to lock in the savings all year long. Whether you’re paying ahead to stretch your budget or customizing a plan that fits your lifestyle, MobileX puts the power and savings back in your hands,” said Peter Adderton, Founder and CEO of MobileX. 

MobileX gives customers the freedom to create AI-powered plans tailored to their needs, with everyday options starting as low as $3.48 a month*. MobileX is available through the MobileX iOS/Android apps, mymobilex.com, Walmart.com and in approximately 3,700 Walmart stores. 

For more information on MobileX and Terms and Conditions of Service, including its fair use policy, visit mymobilex.com.

* Prices do not include applicable taxes and government surcharges.

About MobileX

Headquartered in Orange County, California, MobileX is the world’s most customizable mobile carrier, delivering the ultimate in choice and cost control. MobileX is a unique service that uses artificial intelligence to predict how much data customers need, delivering a dramatic reduction in cost while ensuring reliable speed and service. MobileX was founded by Peter Adderton, who also founded both Boost Mobile and Digital Turbine. For more information, please visit mymobilex.com.

MobileX Taps BMX Icon Ryan ‘R-Willy’ Williams as Global Ambassador.

IRVINE, Calif. – November 11, 2025MobileX, the most customizable wireless service designed to save consumers money, is thrilled to welcome BMX legend Ryan ‘R-Willy’ Williams as its inaugural Global Ambassador. Fresh off an impressive run on the Australian leg of Nitro Circus’s Off The Rails World Tour, Ryan will now represent MobileX globally, beginning with the tour’s North American dates starting later this month.

“BMX is all about taking risks, pushing boundaries and doing things your way, which is why I’m pumped to join MobileX as their first Global Ambassador,” said Ryan. “They give people freedom and control with their wireless service, just like how I get to follow my own flow on the course. I can’t wait to bring my energy and passion to everything we do together.”

Ryan has earned global recognition as one of the most accomplished freestyle BMX athletes in the world. This partnership expands on his previous collaborations with MobileX during last year’s Nitro Circus and X Games Ventura events.

“Ryan perfectly captures the fearless, boundary-pushing energy we value at MobileX,” said Peter Adderton, Founder and CEO of MobileX. “Just as he pushes limits in BMX, we’re pushing the limits of wireless, giving users total control, flexibility and freedom. As our first Global Ambassador, he shows that wireless doesn’t have to be old-school or restrictive; it can be flexible, empowering and as exciting as his stunts on the course.”

Catch Ryan with Nitro Circus at one of the following North American stops:

  • Nov 29 – Rio Rancho, NM – Rio Rancho Events Center
  • Dec 5 – Glendale, AZ – Desert Diamond Arena
  • Dec 6 – San Diego, CA – Pechanga Arena
  • Dec 7 – Long Beach, CA – Long Beach Arena
  • Dec 10 – Reno, NV – Reno Events Center
  • Dec 12 – Portland, OR – Veterans Memorial Coliseum
  • Dec 13 – Spokane, WA – Spokane Arena
  • Dec 14 – Everett, WA – Angel of the Winds Arena
  • Dec 18 – Vancouver, B.C. – Rogers Arena
  • Dec 20 – Edmonton, AB – Rogers Place
  • Dec 21 – Saskatoon, SK – Sasktel Centre

How to Get MobileX

MobileX delivers freedom and flexibility in wireless by helping customers pay only for what they use. Unlike traditional carriers that lock users into rigid plans, MobileX is the only wireless provider that uses AI to analyze a customer’s actual behavior, forecast their usage and recommend the most efficient plan based on their needs. New customers can activate service through the MobileX iOS/Android apps, mymobilex.com, Walmart.com or at more than 3,700 Walmart stores.

For more information on MobileX’s offerings, visit mymobilex.com. Additional information on Nitro Circus and tour dates can be found at nitrocircus.com.

About MobileX

Headquartered in Orange County, California, MobileX is the world’s most customizable mobile carrier, delivering the ultimate in choice and cost control. MobileX is a unique service that uses artificial intelligence to predict how much data customers need, delivering a dramatic reduction in cost while ensuring reliable speed and service. MobileX was founded by Peter Adderton, who also founded both Boost Mobile and Digital Turbine. For more information, please visit mymobilex.com.

Free wireless for SNAP recipients.

Connectivity isn’t a luxury. It’s how families reach employers, how kids stay connected to school, and how people access the resources they need every day. At MobileX, we believe losing your phone plans should never be part of losing food assistance.

That’s why we’re stepping in.

As millions of Americans face the suspension of Supplemental Nutrition Assistance Program benefits, MobileX is covering the cost of wireless service for any customer who has lost access to federal food assistance. For as long as the disruption continues, your connection is on us. We want to ensure everyone has access to the best prepaid mobile plans without the burden of extra costs.

Who qualifies

This offer is available to both new and existing MobileX customers who have lost access to SNAP benefits due to the federal suspension.

Existing MobileX customers on any cell phone plans, including the $14.88 Unlimited 10 and $24.88 Unlimited 30 plans, will have the full cost of their current plan covered for the duration of the disruption.

New customers receive unlimited talk and text plus up to 2GB of high-speed data per month at no cost. No contracts, no commitments, no hidden conditions.

How to get connected

Getting set up is straightforward:

  1. New customers can activate service through the MobileX app on iOS or Android, on our website, on Walmart.com, or at more than 3,700 Walmart stores.
  2. Choose to activate a new number or keep your existing number by porting it into MobileX.
  3. Create a support ticket in the app or call our Xpert Care team at 833-422-1053. Once we verify your SNAP participation, your service is covered.

As one of the few truly independent wireless carriers left, we have the freedom to do what is right, not just what is profitable. While others focus on margins, we focus on providing the best mobile phone plans and making sure no one loses their connection when they need it most.

Frequently Asked Questions

Is MobileX really offering free phone service for people who lost SNAP benefits? Yes. MobileX is covering the cost of wireless service, including unlimited talk, text, and up to 2GB of high-speed data per month, for any customer who has lost access to SNAP benefits. The offer applies to both new and existing customers and lasts for as long as the federal disruption continues.

What network does MobileX use for this free service? MobileX runs on one of America’s most reliable 5G networks. You get the same nationwide coverage whether you’re on free SNAP plans or paid cell phone plans. There’s no separate lower-quality network for free service.

Do I have to sign a contract or commit to staying with MobileX? No. There are no contracts, no commitments, and no obligations. If you want to leave after your SNAP benefits are restored, you’re free to do so.

What if I’m already a MobileX customer on a paid plan? Your current plan will be covered at no cost for as long as SNAP benefits remain disrupted. That includes customers on the $14.88 Unlimited 10 and $24.88 Unlimited 30 cell plans.

Can I keep my current phone number if I switch to MobileX? Yes. During activation, you can choose to port your existing number into MobileX or activate a new one.

How do I prove that I’ve lost SNAP benefits? Create a support ticket through the MobileX app or call Xpert Care at 833-422-1053. The team will verify your SNAP participation and activate your free service.

Where can I get a MobileX SIM card? MobileX SIM Starter Packs are available at Walmart.com and in more than 3,700 Walmart stores. You can also activate directly through the MobileX app if your device supports eSIM.


Check your eligibility and activate free MobileX service today. Download the app to get started.

MobileX takes home three major industry awards.

Building a better carrier is easier said than done. These three organizations think we’re on the right track.

We’re proud to share that MobileX has recently been recognized by three respected organizations, each honoring a different part of what makes our approach work: the technology behind it, the leadership driving it, and the momentum it’s building across the market. As we continue to offer the best cell phone plans on the market, these accolades validate our “anti-carrier” mission.

Fast Company’s 2025 Next Big Things in Tech

Fast Company named MobileX an honoree in its 2025 Next Big Things in Tech awards, which highlights emerging technologies transforming industries and creating lasting impact.

The recognition centered on our use of AI to give consumers real control over their cellular plans. Our platform analyzes your actual usage, forecasts what you need, and recommends the most affordable phone plans for your life. If your habits change, the app adapts with you. It’s the kind of technology that should have existed in wireless a long time ago.

CEO of the Year: Mobile Breakthrough Awards

MobileX founder and CEO Peter Adderton was named CEO of the Year at the 2025 Mobile Breakthrough Awards, a program recognizing standout companies, products, and individuals shaping the future of mobile technology.

This marks our second recognition from the program, following our 2023 win as Wireless Carrier of the Year. Two years, two awards, same mission: the best phone plans for real people.

Wave7 Momentum Award

Wave7 Research named MobileX the Momentum Award winner in its 3Q25 Prepaid Wireless Dealer Survey, recognizing rapid growth and brand strength in the independent dealer channel.

Our dealer network talks to customers every day. Their confidence in MobileX as one of the best prepaid wireless plans on the market is recognition we don’t take lightly. It tells us the word is spreading in the right way – through people who know the industry and trust what we’re building.

What it all means

Three awards from three different corners of the industry, all pointing at the same thing: consumers are ready for a carrier that treats them like smart adults. As Peter puts it: “These awards prove that innovation happens when you put consumers first. Our mission to make wireless smarter and fairer is truly resonating, and we’re just getting started.”

We’re grateful for the recognition. And we’re nowhere near done.


Ready to experience the difference? Download the MobileX app and start building your phone plans today.

MobileX Recognized for Innovation, Leadership and Growth with Honors from Fast Company, Mobile Breakthrough and Wave7 Research.

MobileX Recognized for Innovation, Leadership and Growth with Honors from 

Fast Company, Mobile Breakthrough and Wave7 Research

Awards Spotlight MobileX’s AI-Driven Approach, CEO Leadership and Expanding Momentum in the Independent Dealer Channel

IRVINE, Calif. – October 23, 2025MobileX, the most customizable wireless service designed to save consumers money, today announced it has earned three major industry honors from Fast Company, Mobile Breakthrough and Wave7 Research. The recognitions underscore MobileX’s innovation, leadership and accelerating growth in the wireless industry.

MobileX was named an honoree in Fast Company’s 2025 Next Big Things in Tech for using AI to give consumers real control over their wireless experience. The program highlights emerging technologies transforming industries and creating lasting impact. Today, Founder and CEO Peter Adderton was also named “CEO of the Year” in the 2025 Mobile Breakthrough Awards, which recognize standout companies, products and individuals shaping the future of mobile technology. This marks MobileX’s second recognition from the program, following its “Wireless Carrier of the Year” honor in 2023. 

“These awards prove that innovation happens when you put consumers first,” said Peter Adderton, Founder and CEO of MobileX. “From day one, we set out to build a wireless experience that puts control back in their hands. Recognition from Fast Company, Mobile Breakthrough and Wave7 shows that our mission to make wireless smarter and fairer is truly resonating, and we’re just getting started. I couldn’t be prouder of our team, our partners and the movement we’re creating.”

MobileX was also recognized by Wave7 Research in its latest 3Q25 Prepaid Wireless Dealer Survey as the Momentum Award winner for rapid growth and brand strength in the independent dealer channel.  

“MobileX has shown impressive momentum in the independent dealer channel,” said Jeff Moore, Principal at Wave7 Research. “Many new MVNOs have launched in recent years, but MobileX is the only one to achieve broad distribution through independent dealers, reflecting strong execution and growing channel confidence.”

About MobileX

Headquartered in Orange County, California, MobileX is the world’s most customizable mobile carrier delivering the ultimate in choice and cost control. MobileX is a unique service that uses artificial intelligence to predict how much data customers need, delivering a dramatic reduction in cost while ensuring reliable speed and service. MobileX was founded by Peter Adderton, who also founded both Boost Mobile and Digital Turbine. For more information, please visit mymobilex.com.

WHY MOBILEX?
BECAUSE... WE'RE ALL ABOUT YOU..


Hi. We’re MobileX. And we’re different. We think it’s unbelievable the way the Telco industry lumps everyone into one-size-fits-all plans…forcing you to pay too much for data you probably won’t use. MobileX is a team of industry experts with a long history of fighting for regular joes, who’ve come together to create a new kind of carrier that’s breaking all the rules—and giving control back to you!





Unlimited Worldwide Calls to
100+ Countries

(M) = Unlimited to Mobile (L) = Unlimited to Landline (ML) = Unlimited to Mobile & Landline


MOST POPULAR COUNTRIES!

India (ML)

China (ML)

Guatemala (L)

El Salvador (L)

Dominican Republic (L)

Israel (ML)

South Korea (ML)

Philippines (M)

Vietnam (ML)

Pakistan (ML)

Bangladesh (ML)

Mexico (ML)

Canada (L)

North America & Caribbean

Aruba (L)

Bermuda (ML)

Cayman Islands (L)

American Samoa (ML)

Guam (ML)

Mariana Islands (ML)

Martinique (L)

Puerto Rico (ML)

US Virgin Islands (ML)

St. Maarten (L)

Trinidad and Tobago (L)

South America & Central America

Argentina (ML)

Brazil (ML)

Chile (ML)

Colombia (ML)

Costa Rica (ML)

French Guiana (L)

Panama (L)

Paraguay (ML)

Peru (ML)

Uruguay (L)

Venezuela (ML)

Europe

Andorra (L)

Austria (L)

Belgium (L)

Bulgaria (L)

Croatia (L)

Cyprus (L)

Czech Republic (ML)

Denmark (M)

Estonia (L)

Faroe Islands (ML)

Finland (M)

France (ML)

Germany (ML)

Gibraltar (L)

Greece (ML)

Greenland (L)

Guadeloupe (L)

Hungary (ML)

Iceland (ML)

Ireland (ML)

Italy (ML)

Kazakhstan (L)

Liechtenstein (ML)

Luxembourg (L)

Malta (L)

Monaco (L)

Netherlands (L)

Norway (ML)

Poland (ML)

Portugal (L)

Reunion Island (L)

Romania (ML)

Russia (L)

Slovakia (L)

Spain (ML)

Sweden (ML)

Switzerland (L)

Ukraine (L)

United Kingdom (ML)

Middle East & Africa

Algeria (L)

Cameroon (L)

Egypt (M)

Kenya (M)

Kuwait (ML)

Mauritius (L)

Morocco (L)

Namibia (ML)

Nigeria (M)

Oman (L)

Saudi Arabia (L)

South Africa (ML)

Turkey (L)

Asia & Pacific

Australia (ML)

Bhutan (ML)

Brunei (M)

Cambodia (ML)

Hong Kong (ML)

Indonesia (ML)

Japan (ML)

Laos (ML)

Macao (L)

Malaysia (ML)

Mongolia (ML)

Myanmar (L)

New Zealand (ML)

Singapore (ML)

Taiwan (L)

Thailand (ML)

Download our complete ILD destinations list HERE

So...how does the
mobileX data match
actually work?

We know what you’re thinking...this can’t be right, right?!? It is.


Any data you purchase when on Personalized Access we will match. That’s double your data at no extra cost. Crazy right?



Here’s how it works:


You live, we learn. When you select Personalized Access, our app will suggest a custom data amount to best suit your usage. You can choose the amount our app recommends—or any amount you like—build your plan, your way.


It doesn’t matter what amount you end up choosing—we’ll match it, gigabyte for gigabyte, automatically doubling your data allowance upon purchase.


And, if at any time you want to top up your account with extra data, we’ll match that too! As long as you’re on Personalized Access we’ll double the data you buy.


Find out more in our FAQs.

Find your carrier below, and contact them today to unlock your phone.

1. Make sure your phone is paidoff

2. Ask your current provider for a port-out PIN if you're going to transfer your phone number

3. Request they unlock your phone (some carriers don't automatically do it unless you've requested they unlock it)




Verizon Wireless

1-800-922-0204


AT&T

1-800-331-0500


T-Mobile

1-800-937-8997


Sprint (now merged with T-Mobile)

1-888-211-4727


Mint Mobile

1 (800) 683-7392


Xfinity Mobile

1-888-936-4968


US Cellular

1-888-944-9400


Cricket Wireless

1-800-274-2538


Metro by T-Mobile

1-888-863-8768


Boost Mobile

1-833-50-BOOST (1-833-502-6678)


Google Fi

1-844-492-7737


Spectrum

1-833-224-6603


NEED HELP? HAVE QUESTIONS?
JUST WANT TO TELL US HOW MUCH YOU LOVE MOBILEX?

XPERTCARE

Chat with an Xpert 7-days a week from 8am-12am ET

Live Chat



Frequently Asked Questions



TESTIMONIALS

Current MobileX user? We'd love to hear from you! Take our survey and provide your feedback. Visit mymobilex.com/survey.



CAREERS

Send us your resume to careers@mymobilex.com and we’ll let you know when we’re hiring.





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