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Switching phone carriers used to mean a trip to a store, a long wait, a stack of paperwork, and a nagging fear that you’d lose your number in the process. That was the old way. It doesn’t work like that anymore, and if your carrier is still making it complicated, that says more about them than it does about the technology.

Switching to the best phone plans on the market today only takes minutes. Here’s everything you need to know.

What is eSIM and why does it matter?

An eSIM is a digital SIM card built into your phone. Instead of waiting for a physical SIM to arrive in the mail or visiting a store to get one, you download your new carrier connection directly to your device. No plastic, no waiting, no taking your phone case off.

Most modern smartphones – iPhone XS and later, most recent Android flagships – support eSIM. It’s the fastest way to activate cell plans and start saving money immediately.

For anyone who’s been putting off switching to less expensive phone plans because the process felt like too much hassle, eSIM removes that excuse entirely.

How to switch to MobileX in minutes

Everything happens in the app. No store visit, no hold music, no waiting for a SIM card in the mail.

  1. Grab your account number and port-out PIN from your current carrier. You can usually find these in your account settings or by calling customer service.
  2. Download the MobileX app from the App Store or Google Play and follow the prompts to bring your own number.
  3. Go to Access > Manage SIM.
  4. Tap “Move SIM to this device” if you’re upgrading phones, or follow the porting prompts to bring your number from another carrier.
  5. Select “Download New eSIM” for an instant connection, or request a physical SIM if you prefer.
  6. Enter your port-out PIN and account number.
  7. Follow the remaining prompts to activate.

That’s it. Most carriers make this process painful on purpose; friction keeps customers from leaving. MobileX is built to do the opposite. We want you to have the best prepaid smartphone plans without the usual carrier hassle.

Frequently Asked Questions

Does MobileX still support physical SIM cards? Yes. eSIM is the fastest option but physical SIMs are still available if that’s what you need.

Will switching carriers affect my phone number? Not unless you want it to. Your number comes with you as long as you have your port-out PIN.

Does my phone need to be unlocked to use prepaid phone plans? Yes. MobileX works with most unlocked smartphones. Not sure if yours qualifies? You can check compatibility directly in the MobileX app.


Ready to make the switch? Download the MobileX app and be on the lowest phone plan before lunch.

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WHY MOBILEX?
BECAUSE... WE'RE ALL ABOUT YOU..


Hi. We’re MobileX. And we’re different. We think it’s unbelievable the way the Telco industry lumps everyone into one-size-fits-all plans…forcing you to pay too much for data you probably won’t use. MobileX is a team of industry experts with a long history of fighting for regular joes, who’ve come together to create a new kind of carrier that’s breaking all the rules—and giving control back to you!





Unlimited Worldwide Calls to
100+ Countries

(M) = Unlimited to Mobile (L) = Unlimited to Landline (ML) = Unlimited to Mobile & Landline


MOST POPULAR COUNTRIES!

India (ML)

China (ML)

Guatemala (L)

El Salvador (L)

Dominican Republic (L)

Israel (ML)

South Korea (ML)

Philippines (M)

Vietnam (ML)

Pakistan (ML)

Bangladesh (ML)

Mexico (ML)

Canada (L)

North America & Caribbean

Aruba (L)

Bermuda (ML)

Cayman Islands (L)

American Samoa (ML)

Guam (ML)

Mariana Islands (ML)

Martinique (L)

Puerto Rico (ML)

US Virgin Islands (ML)

St. Maarten (L)

Trinidad and Tobago (L)

South America & Central America

Argentina (ML)

Brazil (ML)

Chile (ML)

Colombia (ML)

Costa Rica (ML)

French Guiana (L)

Panama (L)

Paraguay (ML)

Peru (ML)

Uruguay (L)

Venezuela (ML)

Europe

Andorra (L)

Austria (L)

Belgium (L)

Bulgaria (L)

Croatia (L)

Cyprus (L)

Czech Republic (ML)

Denmark (M)

Estonia (L)

Faroe Islands (ML)

Finland (M)

France (ML)

Germany (ML)

Gibraltar (L)

Greece (ML)

Greenland (L)

Guadeloupe (L)

Hungary (ML)

Iceland (ML)

Ireland (ML)

Italy (ML)

Kazakhstan (L)

Liechtenstein (ML)

Luxembourg (L)

Malta (L)

Monaco (L)

Netherlands (L)

Norway (ML)

Poland (ML)

Portugal (L)

Reunion Island (L)

Romania (ML)

Russia (L)

Slovakia (L)

Spain (ML)

Sweden (ML)

Switzerland (L)

Ukraine (L)

United Kingdom (ML)

Middle East & Africa

Algeria (L)

Cameroon (L)

Egypt (M)

Kenya (M)

Kuwait (ML)

Mauritius (L)

Morocco (L)

Namibia (ML)

Nigeria (M)

Oman (L)

Saudi Arabia (L)

South Africa (ML)

Turkey (L)

Asia & Pacific

Australia (ML)

Bhutan (ML)

Brunei (M)

Cambodia (ML)

Hong Kong (ML)

Indonesia (ML)

Japan (ML)

Laos (ML)

Macao (L)

Malaysia (ML)

Mongolia (ML)

Myanmar (L)

New Zealand (ML)

Singapore (ML)

Taiwan (L)

Thailand (ML)

Download our complete ILD destinations list HERE

So...how does the
mobileX data match
actually work?

We know what you’re thinking...this can’t be right, right?!? It is.


Any data you purchase when on Personalized Access we will match. That’s double your data at no extra cost. Crazy right?



Here’s how it works:


You live, we learn. When you select Personalized Access, our app will suggest a custom data amount to best suit your usage. You can choose the amount our app recommends—or any amount you like—build your plan, your way.


It doesn’t matter what amount you end up choosing—we’ll match it, gigabyte for gigabyte, automatically doubling your data allowance upon purchase.


And, if at any time you want to top up your account with extra data, we’ll match that too! As long as you’re on Personalized Access we’ll double the data you buy.


Find out more in our FAQs.

Find your carrier below, and contact them today to unlock your phone.

1. Make sure your phone is paidoff

2. Ask your current provider for a port-out PIN if you're going to transfer your phone number

3. Request they unlock your phone (some carriers don't automatically do it unless you've requested they unlock it)




Verizon Wireless

1-800-922-0204


AT&T

1-800-331-0500


T-Mobile

1-800-937-8997


Sprint (now merged with T-Mobile)

1-888-211-4727


Mint Mobile

1 (800) 683-7392


Xfinity Mobile

1-888-936-4968


US Cellular

1-888-944-9400


Cricket Wireless

1-800-274-2538


Metro by T-Mobile

1-888-863-8768


Boost Mobile

1-833-50-BOOST (1-833-502-6678)


Google Fi

1-844-492-7737


Spectrum

1-833-224-6603


WHY YOU’RE SMART?


The MOST you’ll pay with MobileX is $24.88/mo - $298.56/year, (but we know you’ll likely spend even less). Based on this, the average consumer saves $116.12/mo by switching to MobileX. That's $1,393.44/year in savings AND DON'T FORGET, we’re on one of the fastest 5G networks in America!


You're smart enough to know it’s worth changing! So call your current carrier today and let them know you’re switching to MobileX, and see what they say!

NEED HELP? HAVE QUESTIONS?
JUST WANT TO TELL US HOW MUCH YOU LOVE MOBILEX?

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Frequently Asked Questions



TESTIMONIALS

Current MobileX user? We'd love to hear from you! Take our survey and provide your feedback. Visit mymobilex.com/survey.



CAREERS

Send us your resume to careers@mymobilex.com and we’ll let you know when we’re hiring.





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