Author: mymobilex
Free wireless for SNAP recipients.
Connectivity isn’t a luxury. It’s how families reach employers, how kids stay connected to school, and how people access the resources they need every day. At MobileX, we believe losing your phone plans should never be part of losing food assistance.
That’s why we’re stepping in.
As millions of Americans face the suspension of Supplemental Nutrition Assistance Program benefits, MobileX is covering the cost of wireless service for any customer who has lost access to federal food assistance. For as long as the disruption continues, your connection is on us. We want to ensure everyone has access to the best prepaid mobile plans without the burden of extra costs.
Who qualifies
This offer is available to both new and existing MobileX customers who have lost access to SNAP benefits due to the federal suspension.
Existing MobileX customers on any cell phone plans, including the $14.88 Unlimited 10 and $24.88 Unlimited 30 plans, will have the full cost of their current plan covered for the duration of the disruption.
New customers receive unlimited talk and text plus up to 2GB of high-speed data per month at no cost. No contracts, no commitments, no hidden conditions.
How to get connected
Getting set up is straightforward:
- New customers can activate service through the MobileX app on iOS or Android, on our website, on Walmart.com, or at more than 3,700 Walmart stores.
- Choose to activate a new number or keep your existing number by porting it into MobileX.
- Create a support ticket in the app or call our Xpert Care team at 833-422-1053. Once we verify your SNAP participation, your service is covered.
As one of the few truly independent wireless carriers left, we have the freedom to do what is right, not just what is profitable. While others focus on margins, we focus on providing the best mobile phone plans and making sure no one loses their connection when they need it most.
Frequently Asked Questions
Is MobileX really offering free phone service for people who lost SNAP benefits? Yes. MobileX is covering the cost of wireless service, including unlimited talk, text, and up to 2GB of high-speed data per month, for any customer who has lost access to SNAP benefits. The offer applies to both new and existing customers and lasts for as long as the federal disruption continues.
What network does MobileX use for this free service? MobileX runs on one of America’s most reliable 5G networks. You get the same nationwide coverage whether you’re on free SNAP plans or paid cell phone plans. There’s no separate lower-quality network for free service.
Do I have to sign a contract or commit to staying with MobileX? No. There are no contracts, no commitments, and no obligations. If you want to leave after your SNAP benefits are restored, you’re free to do so.
What if I’m already a MobileX customer on a paid plan? Your current plan will be covered at no cost for as long as SNAP benefits remain disrupted. That includes customers on the $14.88 Unlimited 10 and $24.88 Unlimited 30 cell plans.
Can I keep my current phone number if I switch to MobileX? Yes. During activation, you can choose to port your existing number into MobileX or activate a new one.
How do I prove that I’ve lost SNAP benefits? Create a support ticket through the MobileX app or call Xpert Care at 833-422-1053. The team will verify your SNAP participation and activate your free service.
Where can I get a MobileX SIM card? MobileX SIM Starter Packs are available at Walmart.com and in more than 3,700 Walmart stores. You can also activate directly through the MobileX app if your device supports eSIM.
Check your eligibility and activate free MobileX service today. Download the app to get started.
MobileX takes home three major industry awards.
Building a better carrier is easier said than done. These three organizations think we’re on the right track.
We’re proud to share that MobileX has recently been recognized by three respected organizations, each honoring a different part of what makes our approach work: the technology behind it, the leadership driving it, and the momentum it’s building across the market. As we continue to offer the best cell phone plans on the market, these accolades validate our “anti-carrier” mission.
Fast Company’s 2025 Next Big Things in Tech
Fast Company named MobileX an honoree in its 2025 Next Big Things in Tech awards, which highlights emerging technologies transforming industries and creating lasting impact.
The recognition centered on our use of AI to give consumers real control over their cellular plans. Our platform analyzes your actual usage, forecasts what you need, and recommends the most affordable phone plans for your life. If your habits change, the app adapts with you. It’s the kind of technology that should have existed in wireless a long time ago.
CEO of the Year: Mobile Breakthrough Awards
MobileX founder and CEO Peter Adderton was named CEO of the Year at the 2025 Mobile Breakthrough Awards, a program recognizing standout companies, products, and individuals shaping the future of mobile technology.
This marks our second recognition from the program, following our 2023 win as Wireless Carrier of the Year. Two years, two awards, same mission: the best phone plans for real people.
Wave7 Momentum Award
Wave7 Research named MobileX the Momentum Award winner in its 3Q25 Prepaid Wireless Dealer Survey, recognizing rapid growth and brand strength in the independent dealer channel.
Our dealer network talks to customers every day. Their confidence in MobileX as one of the best prepaid wireless plans on the market is recognition we don’t take lightly. It tells us the word is spreading in the right way – through people who know the industry and trust what we’re building.
What it all means
Three awards from three different corners of the industry, all pointing at the same thing: consumers are ready for a carrier that treats them like smart adults. As Peter puts it: “These awards prove that innovation happens when you put consumers first. Our mission to make wireless smarter and fairer is truly resonating, and we’re just getting started.”
We’re grateful for the recognition. And we’re nowhere near done.
Ready to experience the difference? Download the MobileX app and start building your phone plans today.
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