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How Do I Port My Xfinity Mobile Phone Number to MobileX

Porting your number is simple! Just be sure to follow the instructions in the article. And make sure before getting started to make note of the following:
  • All carriers have a different method to port out your number. The porting process starts out identically:
  • You need an active number with a carrier if you are taking advantage of a trade-in promo. The request needs to be made prior to trading in.
  • You will need to obtain the account number and transfer your pin from your carrier when doing your port.
  • You need to use the carrier-supported method to obtain a Number Transfer PIN

Getting your account number

The account number for Xfinity Mobile is not the same as your 16-digit account number for your home services with Comcast/Xfinity. To get your mobile account number you will want to do the following:
1. Open the Xfinity Mobile App
2. Tap the Profile button in the upper left-hand corner
3. Your account number will be at the top below the Account Holder’s name.
Getting your Number Transfer PIN
  • To generate a number transfer PIN with Xfinity you have two options:
    Option 1:
    1. Go to Xfinity Mobile on a computer
    2. In the upper right you should see your name. If signed in hover over it and click on My Account from the dropdown
    3. Go to the Devices section on your account
    4. Click the line you would like to port out
    5. Click Learn More to Transfer your number. Cancel this line
    6. Select the number for a transfer pin to be sent to you via SMS.
    Please note you can use this transfer pin for all the other lines on the account and this process doesn’t need to be repeated.
Option 2: Call Xfinity Mobile and have them send you the transfer pin via SMS
 
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DOWNLOAD THE MOBILEX APP
AND GET STARTED NOW

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WHY MOBILEX?
BECAUSE... WE'RE ALL ABOUT YOU..

There’s no-one else out there like you—you’re a one-of-a-kind— and we think your phone plan should be too.


Hi. We’re MobileX. And we’re different. We think it’s unbelievable the way the Telco industry lumps everyone into one-size-fits-all plans…forcing you to pay too much for data you probably won’t use. MobileX is a team of industry experts with a long history of fighting for regular joes, who’ve come together to create a new kind of carrier that’s breaking all the rules—and giving control back to you!





If you’re interested in joining the MobileX team?

Send us your resumé to careers@mymobilex.com and we’ll let you know when we’re hiring.

Unlimited International
90+ Destinations

(M) = Unlimited to Mobile (L) = Unlimited to Landline (ML) = Unlimited to Mobile & Landline


Algeria (L)

American Samoa (M)

Andorra (L)

Angola (L)

Argentina (L)

Australia (ML)

Austria (ML)

Bangladesh (L)

Belgium (ML)

Bermuda (ML)

Bhutan (L)

Brazil (ML)

Brunei (ML)

Bulgaria (ML)

Cambodia (L)

Cameroon (L)

Canada (ML)

Chile (ML)

China (ML)

Colombia (ML)

Costa Rica (L)

Croatia (ML)

Cyprus (ML)

Czech Republic (ML)

Denmark (ML)

Dominican Republic (L)

El Salvador (L)

Estonia (L)

Eswatini (L)

Finland (ML)

France (ML)

French Guiana (L)

Germany (ML)

Gibraltar (L)

Greece (ML)

Greenland (L)

Guadeloupe (L)

Guam (ML)

Hong Kong (ML)

Hungary (ML)

Iceland (ML)

India (ML)

Indonesia (ML)

Ireland (ML)

Israel (ML)

Italy (ML)

Japan (ML)

Kazakhstan (L)

Kuwait (ML)

Laos (L)

Liechtenstein (L)

Lithuania (L)

Luxembourg (ML)

Macau (ML)

Malaysia (ML)

Malta (ML)

Martinique (ML)

Mexico (ML)

Monaco (L)

Mongolia (ML)

Morocco (L)

Namibia (ML)

Netherlands (L)

New Zealand (ML)

Northern Mariana Isl. (L)

Norway (ML)

Pakistan, Telenor (M)

Pakistan, Zong (M)

Panama (L)

Paraguay (ML)

Peru (ML)

Poland (ML)

Portugal (ML)

Romania (ML)

Russia (L)

San Marino (L)

Singapore (ML)

Slovakia (L)

Slovenia (L)

South Africa (L)

South Korea (ML)

Spain (ML)

Sweden (ML)

Switzerland (L)

Taiwan (L)

Thailand (ML)

Trinidad and Tobago (L)

Turkey (L)

United Arab Emirates (L)

United Kingdom (ML)

Uruguay (L)

Venezuela (L)

So...how does the
mobileX data match
actually work?

We know what you’re thinking...this can’t be right, right?!? It is.


Any data you purchase when on Personalized Access we will match. That’s double your data at no extra cost. Crazy right?



Here’s how it works:


You live, we learn. When you select Personalized Access, our app will suggest a custom data amount to best suit your usage. You can choose the amount our app recommends—or any amount you like—build your plan, your way.


It doesn’t matter what amount you end up choosing—we’ll match it, gigabyte for gigabyte, automatically doubling your data allowance upon purchase.


And, if at any time you want to top up your account with extra data, we’ll match that too! As long as you’re on Personalized Access we’ll double the data you buy.


Find out more in our FAQs.

Download the App

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Watch This

WHY YOU’RE SMART?

Most consumers spend on average $141/mo ($1,692/year)* for mobile phone service. *J.D. Power & Associates


The MOST you’ll pay with MobileX is $24.88/mo - $298.56/year, (but we know you’ll likely spend even less). Based on this, the average consumer saves $116.12/mo by switching to MobileX. That's $1,393.44/year in savings AND DON'T FORGET, we’re on one of the fastest 5G networks in America!


You're smart enough to know it’s worth changing! So call your current carrier today and let them know you’re switching to MobileX, and see what they say!

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