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How Do I Port My Xfinity Mobile Phone Number to MobileX

Porting your number is simple! Just be sure to follow the instructions in the article. And make sure before getting started to make note of the following:
  • All carriers have a different method to port out your number. The porting process starts out identically:
  • You need an active number with a carrier if you are taking advantage of a trade-in promo. The request needs to be made prior to trading in.
  • You will need to obtain the account number and transfer your pin from your carrier when doing your port.
  • You need to use the carrier-supported method to obtain a Number Transfer PIN

Getting your account number

The account number for Xfinity Mobile is not the same as your 16-digit account number for your home services with Comcast/Xfinity. To get your mobile account number you will want to do the following:
1. Open the Xfinity Mobile App
2. Tap the Profile button in the upper left-hand corner
3. Your account number will be at the top below the Account Holder’s name.
Getting your Number Transfer PIN
  • To generate a number transfer PIN with Xfinity you have two options:
    Option 1:
    1. Go to Xfinity Mobile on a computer
    2. In the upper right you should see your name. If signed in hover over it and click on My Account from the dropdown
    3. Go to the Devices section on your account
    4. Click the line you would like to port out
    5. Click Learn More to Transfer your number. Cancel this line
    6. Select the number for a transfer pin to be sent to you via SMS.
    Please note you can use this transfer pin for all the other lines on the account and this process doesn’t need to be repeated.
Option 2: Call Xfinity Mobile and have them send you the transfer pin via SMS
 
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ABOUT MOBILEX

about-us-peter

CONTINUING TO INNOVATE ON BEHALF OF CONSUMERS.

MobileX is the world's most customizable mobile carrier, delivering the ultimate in choice and cost control.

Created by the team that brought you Boost Mobile, MobileX is led by Peter Adderton, the thought-provoking mobile industry veteran with over 20 years of experience championing the consumer in wireless through his industry-disrupting companies. MobileX utilizes artificial intelligence to predict how much data customers need, delivering a dramatic reduction in cost while ensuring reliable speed and service.

If you’re interested in joining the MobileX team, send us your resumé to careers@mymobilex.com and we’ll let you know when we’re hiring.

Unlimited International
90+ Destinations

(M) = Unlimited to Mobile (L) = Unlimited to Landline (ML) = Unlimited to Mobile & Landline


Algeria (L)

American Samoa (M)

Andorra (L)

Angola (L)

Argentina (L)

Australia (ML)

Austria (ML)

Bangladesh (L)

Belgium (ML)

Bermuda (ML)

Bhutan (L)

Brazil (ML)

Brunei (ML)

Bulgaria (ML)

Cambodia (L)

Cameroon (L)

Canada (ML)

Chile (ML)

China (ML)

Colombia (ML)

Costa Rica (L)

Croatia (ML)

Cyprus (ML)

Czech Republic (ML)

Denmark (ML)

Dominican Republic (L)

El Salvador (L)

Estonia (L)

Eswatini (L)

Finland (ML)

France (ML)

French Guiana (L)

Germany (ML)

Gibraltar (L)

Greece (ML)

Greenland (L)

Guadeloupe (L)

Guam (ML)

Hong Kong (ML)

Hungary (ML)

Iceland (ML)

India (ML)

Indonesia (ML)

Ireland (ML)

Israel (ML)

Italy (ML)

Japan (ML)

Kazakhstan (L)

Kuwait (ML)

Laos (L)

Liechtenstein (L)

Lithuania (L)

Luxembourg (ML)

Macau (ML)

Malaysia (ML)

Malta (ML)

Martinique (ML)

Mexico (ML)

Monaco (L)

Mongolia (ML)

Morocco (L)

Namibia (ML)

Netherlands (L)

New Zealand (ML)

Northern Mariana Isl. (L)

Norway (ML)

Pakistan, Telenor (M)

Pakistan, Zong (M)

Panama (L)

Paraguay (ML)

Peru (ML)

Poland (ML)

Portugal (ML)

Romania (ML)

Russia (L)

San Marino (L)

Singapore (ML)

Slovakia (L)

Slovenia (L)

South Africa (L)

South Korea (ML)

Spain (ML)

Sweden (ML)

Switzerland (L)

Taiwan (L)

Thailand (ML)

Trinidad and Tobago (L)

Turkey (L)

United Arab Emirates (L)

United Kingdom (ML)

Uruguay (L)

Venezuela (L)

So...how does the
mobileX data match
actually work?

We know what you’re thinking...this can’t be right, right?!? It is.


Any data you purchase when on Personalized Access we will match. That’s double your data at no extra cost. Crazy right?



Here’s how it works:


You live, we learn. When you select Personalized Access, our app will suggest a custom data amount to best suit your usage. You can choose the amount our app recommends—or any amount you like—build your plan, your way.


It doesn’t matter what amount you end up choosing—we’ll match it, gigabyte for gigabyte, automatically doubling your data allowance upon purchase.


And, if at any time you want to top up your account with extra data, we’ll match that too! As long as you’re on Personalized Access we’ll double the data you buy.


Find out more in our FAQs.

Download the App

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