Connectivity isn’t a luxury. It’s how families reach employers, how kids stay connected to school, and how people access the resources they need every day. At MobileX, we believe losing your phone plans should never be part of losing food assistance.

That’s why we’re stepping in.

As millions of Americans face the suspension of Supplemental Nutrition Assistance Program benefits, MobileX is covering the cost of wireless service for any customer who has lost access to federal food assistance. For as long as the disruption continues, your connection is on us. We want to ensure everyone has access to the best prepaid mobile plans without the burden of extra costs.

Who qualifies

This offer is available to both new and existing MobileX customers who have lost access to SNAP benefits due to the federal suspension.

Existing MobileX customers on any cell phone plans, including the $14.88 Unlimited 10 and $24.88 Unlimited 30 plans, will have the full cost of their current plan covered for the duration of the disruption.

New customers receive unlimited talk and text plus up to 2GB of high-speed data per month at no cost. No contracts, no commitments, no hidden conditions.

How to get connected

Getting set up is straightforward:

1. New customers can activate service through the MobileX app on iOS or Android, on our website, on Walmart.com, or at more than 3,700 Walmart stores.
2. Choose to activate a new number or keep your existing number by porting it into MobileX.
3. Create a support ticket in the app or call our Xpert Care team at 833-422-1053. Once we verify your SNAP participation, your service is covered.

As one of the few truly independent wireless carriers left, we have the freedom to do what is right, not just what is profitable. While others focus on margins, we focus on providing the best mobile phone plans and making sure no one loses their connection when they need it most.

Frequently Asked Questions

Is MobileX really offering free phone service for people who lost SNAP benefits? Yes. MobileX is covering the cost of wireless service, including unlimited talk, text, and up to 2GB of high-speed data per month, for any customer who has lost access to SNAP benefits. The offer applies to both new and existing customers and lasts for as long as the federal disruption continues.

What network does MobileX use for this free service? MobileX runs on one of America’s most reliable 5G networks. You get the same nationwide coverage whether you’re on free SNAP plans or paid cell phone plans. There’s no separate lower-quality network for free service.

Do I have to sign a contract or commit to staying with MobileX? No. There are no contracts, no commitments, and no obligations. If you want to leave after your SNAP benefits are restored, you’re free to do so.

What if I’m already a MobileX customer on a paid plan? Your current plan will be covered at no cost for as long as SNAP benefits remain disrupted. That includes customers on the $14.88 Unlimited 10 and $24.88 Unlimited 30 cell plans.

Can I keep my current phone number if I switch to MobileX? Yes. During activation, you can choose to port your existing number into MobileX or activate a new one.

How do I prove that I’ve lost SNAP benefits? Create a support ticket through the MobileX app or call Xpert Care at 833-422-1053. The team will verify your SNAP participation and activate your free service.

Where can I get a MobileX SIM card? MobileX SIM Starter Packs are available at Walmart.com and in more than 3,700 Walmart stores. You can also activate directly through the MobileX app if your device supports eSIM.

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Check your eligibility and activate free MobileX service today. Download the app to get started.