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What are the taxes and government surcharges associated with my MobileX plan?

At MobileX, we believe in passing on as much savings as possible to our customers so that we can continue to deliver dramatic reductions in wireless service costs without compromising connectivity quality. All our pricing is transparent with no unexplained fees.

After you select or adjust your plans and features, you will have a chance to review your bill before you pay for it. To provide a simple bill, we consolidate all applicable taxes and government surcharges into one line item above the display of the total price. Taxes and government surcharges vary by state and local jurisdiction, and the total is calculated automatically by the compliance solutions plug-in based on the service address you provided. Various government entities require that we collect these taxes and government surcharges, then remit the required amounts to the government entities. We have not adopted the common industry practice of charging you additional fees not mandated by governments. Our prices for services and the amounts we collect as required by governments are transparent.

 

Below is a list of common taxes and government surcharges:

 

1. Federal Universal Service Fund (FUSF) Fee: This fee, required by the Federal Communications Commission (FCC), supports universal service programs to enhance access to advanced telecommunications services in rural and high-cost areas, provide low-income assistance, and offer services to schools, libraries, and rural healthcare providers. The Universal Service Administrative Company (USAC) establishes a quarterly contribution factor, and MobileX charges its customers the then-applicable rate set by USAC.

2. State Universal Service Fund (USF) Fee: Like the Federal Universal Service Fund (FUSF) Fee, this charge supports universal programs at the state level.

3. 911 Fees: 911 fees are imposed by state or local governments to support emergency services, such as police, fire, and medical response. Each state, city, municipality, or county has specific charges, and a ZIP code is required to determine the applicable 911 charges.

4. State and Local Taxes: These taxes vary depending on the state and local jurisdiction and may include sales tax, gross receipts tax, utility tax, or other telecommunications-specific taxes.

5. Sales Tax: Applied to the purchase of SIM kits, devices, or accessories.

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WHY MOBILEX?
BECAUSE... WE'RE ALL ABOUT YOU..

There’s no-one else out there like you—you’re a one-of-a-kind— and we think your phone plan should be too.


Hi. We’re MobileX. And we’re different. We think it’s unbelievable the way the Telco industry lumps everyone into one-size-fits-all plans…forcing you to pay too much for data you probably won’t use. MobileX is a team of industry experts with a long history of fighting for regular joes, who’ve come together to create a new kind of carrier that’s breaking all the rules—and giving control back to you!





If you’re interested in joining the MobileX team?

Send us your resumé to careers@mymobilex.com and we’ll let you know when we’re hiring.

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So...how does the
mobileX data match
actually work?

We know what you’re thinking...this can’t be right, right?!? It is.


Any data you purchase when on Personalized Access we will match. That’s double your data at no extra cost. Crazy right?



Here’s how it works:


You live, we learn. When you select Personalized Access, our app will suggest a custom data amount to best suit your usage. You can choose the amount our app recommends—or any amount you like—build your plan, your way.


It doesn’t matter what amount you end up choosing—we’ll match it, gigabyte for gigabyte, automatically doubling your data allowance upon purchase.


And, if at any time you want to top up your account with extra data, we’ll match that too! As long as you’re on Personalized Access we’ll double the data you buy.


Find out more in our FAQs.

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WHY YOU’RE SMART?

Most consumers spend on average $141/mo ($1,692/year)* for mobile phone service. *J.D. Power


The MOST you’ll pay with MobileX is $24.88/mo - $298.56/year, (but we know you’ll likely spend even less). Based on this, the average consumer saves $116.12/mo by switching to MobileX. That's $1,393.44/year in savings AND DON'T FORGET, we’re on one of the fastest 5G networks in America!


You're smart enough to know it’s worth changing! So call your current carrier today and let them know you’re switching to MobileX, and see what they say!

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Call an Xpert -1.833.422.1053

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Current MobileX user? We'd love to hear from you! Take our survey and provide your feedback. Visit mymobilex.com/survey.



CAREERS

Send us your resume to careers@mymobilex.com and we’ll let you know when we’re hiring.





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