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Every carrier has a particular method to port out your number. But, each porting process starts out identically:
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Firstly, you need the number you are porting still active with the carrier. If you are taking advantage of a trade-in promo, the request needs to be made prior to trading in.
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You need to use the carrier-supported method to obtain a Number Transfer PIN
With Red Pocket you need to contact them directly for the Number Transfer PIN. They also recommend calling for the account number. To reach them go to their Contact Us page: https://www.redpocket.com/contact-us
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