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Every carrier has a particular method to port out your number. But, each porting process starts out identically:
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First, you need the number you are porting still active with the carrier. If you are taking advantage of a trade-in promo, the request needs to be made prior to trading in.
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You need to use the carrier-supported method to obtain a Number Transfer PIN
In the Mint Mobile App:
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In the app menu select Support Tab
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Tap Start a conversation
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Type in Account Number and send the message
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Tap To Port Out when the bot prompts you
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Ask the agent for your Account Number and PIN
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Give the agent the requested info and they’ll give you the information.
If you don’t have the app, don’t worry.
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You can call them from your Mint by dialing 611 or 1(800) 683-7392.
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Follow the voice prompts and talk with an over the phone agent.
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Then ask for your Mint account number and PIN.
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The agent will ask you for some information and they’ll give you the account number and PIN.
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