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How do I activate my Android?

Android activation steps:
  1. If bringing your own number obtain the account number and port out pin from your carrier
  2. Download the app
  3. Activate service
  4. Install SIM card (manually)
  5. Relaunch MobileX app to activate
Android MobileX activation steps:
  1. Download MobileX app
    1. Tap on the app icon
    2. Open Google Play Store
    3. Tap on the magnifying glass to search and type MobileX
    4. Click Go
    5. Tap on the app. Press Install
    6. Select Accept and download
  2. Launch MobileX app
    1. Press Get started!
    2. Do you already have a MobileX SIM?
      1. Press Yes, I have A SIM card
    3. Let’s get acquainted
      1. Enter your name and home address and press Continue
    4. Payment set-up 
      1. Enter your card information
    5. Your device and SIM card
      1. Enter your device’s IMEI number
        1. Open Settings
        2. Select About Phone
        3. Scroll down the page to the IMEI number (the 15 digits to the right). Press and hold this number to copy it
      2. Enter your MobileX SIM Card #
        1. Manually type in the SIM card number (located on the physical SIM card)
        2. Or Press > Scan SIM barcode with your camera; and place your camera over the SIM card barcode until it scans and inputs the number automatically for you
    6. Bring your phone number from your current service
      1. Skip step;  by pressing continue
      2. Or you can bring your phone number by
        1. Enter phone number
        2. Select your current mobile provider
        3. Enter account number
        4. Enter account PIN
        5. Press Continue
    7. Let’s set up a new mobile number for you
      1. Select a number from the three options displayed and then press Next
      2. Or skip if you ported your number
    8. Confirm that we’ve got everything right
      1. Press on Confirm & activate button
    9. Success!
  3. Turn phone off
  4. Manually insert your MobileX SIM card into your device
    1. Locate SIM Tray (found on the edge of your phone)
    2. Pop-out SIM tray (insert SIM tool or paper clip into the small hole on the SIM tray, then gently push to pop the tray out)
    3. Replace your old SIM with your new MobileX SIM
    4. Re-insert the SIM tray into the phone
    5. Power phone back on
Congratulations! You are successfully up and running on the MobileX service!
‹ View all FAQs

DOWNLOAD THE MOBILEX APP
AND GET STARTED NOW

Download the App

QR App Download

WHY MOBILEX?
BECAUSE... WE'RE ALL ABOUT YOU..

There’s no-one else out there like you—you’re a one-of-a-kind— and we think your phone plan should be too.


Hi. We’re MobileX. And we’re different. We think it’s unbelievable the way the Telco industry lumps everyone into one-size-fits-all plans…forcing you to pay too much for data you probably won’t use. MobileX is a team of industry experts with a long history of fighting for regular joes, who’ve come together to create a new kind of carrier that’s breaking all the rules—and giving control back to you!





If you’re interested in joining the MobileX team?

Send us your resumé to careers@mymobilex.com and we’ll let you know when we’re hiring.

Unlimited International
90+ Destinations

(M) = Unlimited to Mobile (L) = Unlimited to Landline (ML) = Unlimited to Mobile & Landline


Algeria (L)

American Samoa (M)

Andorra (L)

Angola (L)

Argentina (L)

Australia (ML)

Austria (ML)

Bangladesh (L)

Belgium (ML)

Bermuda (ML)

Bhutan (L)

Brazil (ML)

Brunei (ML)

Bulgaria (ML)

Cambodia (L)

Cameroon (L)

Canada (ML)

Chile (ML)

China (ML)

Colombia (ML)

Costa Rica (L)

Croatia (ML)

Cyprus (ML)

Czech Republic (ML)

Denmark (ML)

Dominican Republic (L)

El Salvador (L)

Estonia (L)

Eswatini (L)

Finland (ML)

France (ML)

French Guiana (L)

Germany (ML)

Gibraltar (L)

Greece (ML)

Greenland (L)

Guadeloupe (L)

Guam (ML)

Hong Kong (ML)

Hungary (ML)

Iceland (ML)

India (ML)

Indonesia (ML)

Ireland (ML)

Israel (ML)

Italy (ML)

Japan (ML)

Kazakhstan (L)

Kuwait (ML)

Laos (L)

Liechtenstein (L)

Lithuania (L)

Luxembourg (ML)

Macau (ML)

Malaysia (ML)

Malta (ML)

Martinique (ML)

Mexico (ML)

Monaco (L)

Mongolia (ML)

Morocco (L)

Namibia (ML)

Netherlands (L)

New Zealand (ML)

Northern Mariana Isl. (L)

Norway (ML)

Pakistan, Telenor (M)

Pakistan, Zong (M)

Panama (L)

Paraguay (ML)

Peru (ML)

Poland (ML)

Portugal (ML)

Romania (ML)

Russia (L)

San Marino (L)

Singapore (ML)

Slovakia (L)

Slovenia (L)

South Africa (L)

South Korea (ML)

Spain (ML)

Sweden (ML)

Switzerland (L)

Taiwan (L)

Thailand (ML)

Trinidad and Tobago (L)

Turkey (L)

United Arab Emirates (L)

United Kingdom (ML)

Uruguay (L)

Venezuela (L)

So...how does the
mobileX data match
actually work?

We know what you’re thinking...this can’t be right, right?!? It is.


Any data you purchase when on Personalized Access we will match. That’s double your data at no extra cost. Crazy right?



Here’s how it works:


You live, we learn. When you select Personalized Access, our app will suggest a custom data amount to best suit your usage. You can choose the amount our app recommends—or any amount you like—build your plan, your way.


It doesn’t matter what amount you end up choosing—we’ll match it, gigabyte for gigabyte, automatically doubling your data allowance upon purchase.


And, if at any time you want to top up your account with extra data, we’ll match that too! As long as you’re on Personalized Access we’ll double the data you buy.


Find out more in our FAQs.

Download the App

QR App Download

Watch This

WHY YOU’RE SMART?

Most consumers spend on average $141/mo ($1,692/year)* for mobile phone service. *J.D. Power & Associates


The MOST you’ll pay with MobileX is $24.88/mo - $298.56/year, (but we know you’ll likely spend even less). Based on this, the average consumer saves $116.12/mo by switching to MobileX. That's $1,393.44/year in savings AND DON'T FORGET, we’re on one of the fastest 5G networks in America!


You're smart enough to know it’s worth changing! So call your current carrier today and let them know you’re switching to MobileX, and see what they say!

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