Welcome! We are excited to have you join the MobileX family. We have made the process to join MobileX as simple and enjoyable as using the app itself.

Just follow the steps below to join:

• Descarga la aplicación
• Create a MobileX account
• Select from one of our 3 plan type options
• Provide details about your device
• Provide details about your phone number
• Make the payment
• Install the eSIM or a SIM
• Start saving!

MobileX has 3 different plan type offerings:

• 1. NEED A HAND PLAN
• 2. UNLIMITED PLANS
• 3. BUILD YOUR OWN PLAN

• NEED A HAND PLAN

While we offer several plan options, we recommend that most people start with the $4.88 “Need a Hand” Plan.

The Need a Hand Plan Learning Period is a trial period of up to 10 days during which our A.I. Forecaster analyzes your usage habits and builds a fully customized mobile plan just for you.

During the Learning Period, simply use your phone as you normally would. The MobileX A.I. will learn your unique data usage patterns. Once the Learning Period ends, we’ll let you know exactly how much data you used and what your monthly cost will be based on that usage.

This approach gives us accurate insights into your actual data needs. Instead of choosing a plan based on rough estimates, you get one that’s tailored specifically to how you use your phone.

You might be surprised to learn that you use far less data than other carriers have led you to believe. While many providers push expensive unlimited data plans, we believe you should only pay for what you truly need and nothing more. Why pay for data you’re not even using? That just doesn’t make sense.

MobileX is built to be a smart, cost-effective mobile solution.

Let’s get started!

Note: The Learning Period does not include Mobile Hotspot usage.

• UNLIMITED PLANS

Just like other carriers, we offer unlimited plans, but with smarter pricing and greater transparency. Our unlimited plans come with a set amount of high-speed data. After that, data speeds are slowed, but as the name suggests, you’ll never be cut off.

Unlike usage-based plans, unlimited plans are a fixed monthly price, no matter how much data you use.

Choose from two plan options:

• Unlimited 10GB – $14.88/month
• Unlimited 30GB – $24.88/month

Prices shown are before taxes and fees.

All unlimited plans include:

• Unlimited Talk & Text*
• Wi-Fi Calling**
• Visual Voicemail
• High-Speed Data***
• Premium Data Top-Ups
• Mobile Hotspot
• Video Optimizer****

*Unlimited 30 Talk & Text includes unlimited calling and texting to international numbers. Some exclusions may apply.
**Wi-Fi Calling requires a compatible device.
***After your high-speed data is used, speeds are reduced to 3G (512 Kbps).
***Video streaming optimized for 480p Standard Definition.

• BUILD YOUR OWN PLAN

With Build Your Own Plan, you can fully customize your mobile service: choosing your own data, talk, and text options (including international calling). You can add data as needed, and, the best part, you only pay for data that you actually use.

Here’s how it works: any unused data is automatically converted into a bill credit and applied to your next month’s renewal. Plus, you can tweak your plan at any time to match your lifestyle and needs.

What’s included:

• High-speed data on one of America’s fastest 5G networks
• Video optimizer*
• Visual voicemail
• Data top-ups
• Wi-Fi Calling**
• Data rollover*** (unused data becomes a credit!)

* Video Optimizer: Streaming at 480p by default. Higher resolutions (720p, 1080p, 4K) consume more data.

** Wi-Fi Calling requires a compatible device.

*** Any unused data in your custom plan rolls over as a monetary credit applied to your next billing cycle.

Once you’ve created your account in the MobileX app and selected your plan, you’ll be prompted to enter your device’s IMEI number.

The app will provide instructions based on the operating system (iOS or Android) of the device it’s installed on. Since you’re activating an iPhone, follow these steps:
Go to Settings → General → About → IMEI (15 digits). Press and hold the number to copy it, then paste it into the IMEI input field in the app.

After you submit your IMEI, the app will check if your phone is compatible with MobileX, unlocked from other carriers, and capable of using an eSIM.

If your device is eligible for an eSIM, you’ll be prompted to activate it—no need to wait for a physical SIM to arrive by mail.

Finally, choose the phone number you want to use and complete the activation process to install your eSIM or physical SIM.