{"id":1845,"date":"2023-11-29T22:29:00","date_gmt":"2023-11-29T22:29:00","guid":{"rendered":"http:\/\/localhost:10041\/?page_id=1845"},"modified":"2025-02-19T20:01:53","modified_gmt":"2025-02-19T20:01:53","slug":"compatibility","status":"publish","type":"page","link":"https:\/\/mymobilex.com\/es\/compatibility\/","title":{"rendered":"Compatibilidad"},"content":{"rendered":"<div class=\"mobx-legacy text-black\">\n   <section id=\"check\">\n      <div class=\"mobx-compatibility flex min-h-[500px] py-[56px] lg:py-[160px] mobx-compatibility-light bg-white\">\n         <div class=\"mx-auto box-border flex w-full max-w-[1840px] flex-wrap justify-between px-[30px]\">\n            <div\n                 class=\"mobx-phone-compatibility-description mx-auto  w-full max-w-[600px] md:w-full lg:w-[50%] text-darkGreen\">\n               <h2 class=\"mb-[65px] text-[34px] font-black uppercase leading-[85%] lg:mb-[100px] lg:text-[89px] translation-block\"><b>COMPRUEBA LA<\/b><span class=\"text-highlight\"> COMPATIBILIDAD DE TU TEL\u00c9FONO<\/span><\/h2>\n               <p>Ingresa tu IMEI para asegurarte de que sea compatible con 5G, 4G LTE y VoLTE.<\/p>\n               <p><\/p>\n            <\/div>\n            <div class=\"mx-auto w-full max-w-[600px] lg:w-[50%]\">\n               <div class=\"mobx-legacy\">\n   <section id=\"compatibility-check\">\n      <div class=\"w-full max-w-[600px]\">\n         <form data-js=\"imei-lookup\" action=\"\">\n            <label class=\"relative mb-2 flex items-center\"\n                   for=\"imei\"><span\n                     class=\"select-none text-[18px] font-black uppercase lg:text-[20px]\">D\u00f3nde encontrar tu n\u00famero IMEI<\/span>\n\n               <div class=\"group my-2 inline-block cursor-pointer  relative\"><span data-js=\"toggle\"\n                        class=\"select-none hover:cursor-pointer\"><img alt=\"info-icon.svg\" loading=\"lazy\" width=\"20\" height=\"20\" decoding=\"async\" data-nimg=\"1\" class=\"cursor-pointer w-[20px] h-[20px] ml-1 select-none\" style=\"color:transparent\" src=\"\/\/images.ctfassets.net\/0ki11o8czqpd\/2FX0rDMBOIcRD0lm06aT05\/628a416bf78dabfcbc315ed57689d902\/info-icon.svg\"><\/span>\n                  <div class=\"tooltip hidden absolute bottom-9 z-30 min-w-full rounded border bg-white text-xs text-black shadow-md lg:min-w-[359px]\"\n                       style=\"right: 0px;\"><button\n                             class=\"absolute right-0 top-1 pr-[10px] text-right text-[40px] leading-none text-black hover:text-gray-600\">\u00d7<\/button>\n                     <h5 class=\"mb-[10px] pl-10 text-[13px] font-bold\">Where to find your IMEI number:<\/h5>\n                     <ul>\n                        <li>\n                           <p><b>Android:<\/b><\/p>\n                           <ul>\n                              <li>\n                                 <p>Go to Settings &gt; About device &gt; Status<\/p>\n                              <\/li>\n                           <\/ul>\n                        <\/li>\n                        <li>\n                           <p><b>iPhone:<\/b> <\/p>\n                           <ul>\n                              <li>\n                                 <p>Go to Settings &gt; General &gt; About<br><b><i>or<\/i><\/b><br>Enter *#06# on\n                                    your\n                                    phone\u2019s dial pad. (Some carriers like Verizon won\u2019t permit access via this\n                                    method)<\/p>\n                              <\/li>\n                           <\/ul>\n                        <\/li>\n                     <\/ul>\n                  <\/div>\n               <\/div>\n            <\/label>\n            <div class=\"relative mb-6 rounded-[5px] border border-darkGreen\/20\"><input\n                      class=\"sm:text-[17px], h-[64px] w-full min-w-[250px] rounded-[5px] border border-transparent px-5 py-0 text-[15px] outline-0 text-darkGreen\"\n                      type=\"text\"\n                      placeholder=\"IMEI should be 15-17 digits\"\n                      name=\"imei\"\n                      pattern=\"[0-9]+\"\n                      length=\"17\"\n                      value=\"\">\n\n               <span>\n                        <button class=\"btn-form-submit absolute top-1\/2 -translate-y-1\/2 transform right-5\" type=\"submit\" data-loading-icon=\"https:\/\/mymobilex.com\/wp-content\/themes\/mymobilex\/img\/loader.svg\">\n                           <img alt=\"Bullet.svg\"\n                              loading=\"lazy\"\n                              width=\"26\"\n                              height=\"26\"\n                              decoding=\"async\"\n                              data-nimg=\"1\"\n                              class=\"text-gray-500 cursor-pointer w-[26px] h-[26px] select-none\"\n                              style=\"color:transparent\"\n                              src=\"\/\/images.ctfassets.net\/0ki11o8czqpd\/3YqO1XRCK2ZnRGvq6Tn3Ul\/442568eecca2d06b48813920e5086464\/Bullet.svg\">\n                        <\/button>\n                     <\/span>\n            <\/div>\n            <div class=\"mobx-success\">\n\n            <\/div>\n            \n            <div class=\"hidden\" data-js=\"dual_eSim_pSim\">\n    <h4><span class=\"text-highlight\">GOOD NEWS!<\/span><\/h4>\n\n    <p>Your device is fully compatible with MobileX \u2014 supporting both eSIM and physical SIM options! Choose what works best for you, then activate easily through the MobileX app or with a SIM from our store.<\/p>\n\n    <p>\n        <br>\n    <\/p>\n\n    <p class=\"mt-4\">\n        Download the app to get started or grab a physical SIM from the <a class=\"text-highlight\" target=\"_blank\" href=\"https:\/\/webshop.mymobilex.com\/products\/mobilex-byo-handset-sim-card-starter-pack\">MobileX store<\/a>.\n    <\/p>\n\n    <p>\n        <br>\n    <\/p>\n\n    <div class=\"hidden lg:block\">\n        <h3>SCAN THIS QR CODE TO DOWNLOAD AND INSTALL THE APP<\/h3>\n        <img decoding=\"async\" src=\"https:\/\/mymobilex.com\/wp-content\/themes\/mymobilex\/img\/qr-download-app.svg\" alt=\"Scan to download the app\" class=\"w-[150px] h-[150px]\">\n    <\/div>\n    <p class=\"block lg:hidden\">\n        <a href=\"https:\/\/cgr6q.app.link\/ijOvrgCvp1b \" class=\"btn\">Descarga la aplicaci\u00f3n<\/a>\n    <\/p>\n<\/div>\n\n<div class=\"hidden\" data-js=\"dual_eSim_pSim-locked\">\n    <h4><span class=\"text-highlight\">Almost there!<\/span><\/h4>\n    <p>\n        Your device supports both eSIM and physical SIM with MobileX \u2014 but it\u2019s currently locked to another carrier. <a class=\"text-highlight\" href=\"#common-carriers\">Click here for a list of common carriers<\/a>. Contact your carrier today to pay off your phone, and be sure they unlock it.\n    <\/p>\n<\/div>\n\n<div class=\"hidden\" data-js=\"pSim\">\n    <h4><span class=\"text-highlight\">GOOD NEWS!<\/span><\/h4>\n    <p>\n        Your device is compatible with MobileX and can connect using a MobileX physical SIM card. Just grab one from the <a class=\"text-highlight\" target=\"_blank\" href=\"https:\/\/webshop.mymobilex.com\/products\/mobilex-byo-handset-sim-card-starter-pack\">MobileX store<\/a> and you\u2019ll be ready to activate your plan in minutes.\n    <\/p>\n\n    <p>\n        <br>\n    <\/p>\n\n    <div class=\"hidden lg:block\">\n        <h3>SCAN THIS QR CODE TO DOWNLOAD AND INSTALL THE APP<\/h3>\n        <img decoding=\"async\" src=\"https:\/\/mymobilex.com\/wp-content\/themes\/mymobilex\/img\/qr-download-app.svg\" alt=\"Scan to download the app\" class=\"w-[150px] h-[150px]\">\n    <\/div>\n    <p class=\"block lg:hidden\">\n        <a href=\"https:\/\/cgr6q.app.link\/ijOvrgCvp1b\" class=\"btn\">Descarga la aplicaci\u00f3n<\/a>\n    <\/p>\n<\/div>\n\n<div class=\"hidden\" data-js=\"pSim-locked\">\n    <h4><span class=\"text-highlight\">Almost there!<\/span><\/h4>\n    <p>\n        Your device is compatible with MobileX and can connect using a MobileX physical SIM card. Just grab one from the <a class=\"text-highlight\" target=\"_blank\" href=\"https:\/\/webshop.mymobilex.com\/products\/mobilex-byo-handset-sim-card-starter-pack\">MobileX store<\/a> and you\u2019ll be ready to activate your plan in minutes.\n    <\/p>\n<\/div>\n\n<div class=\"hidden\" data-js=\"eSim\">\n    <h4><span class=\"text-highlight\">GOOD NEWS!<\/span><\/h4>\n    <p>\n        Your device is compatible with MobileX and ready to go using a digital eSIM \u2014 no physical SIM card needed! You can activate right in the app and start customizing your plan instantly. Download the app to get started.\n    <\/p>\n\n    <p>\n        <br>\n    <\/p>\n\n    <div class=\"hidden lg:block\">\n        <h3>SCAN THIS QR CODE TO DOWNLOAD AND INSTALL THE APP<\/h3>\n        <img decoding=\"async\" src=\"https:\/\/mymobilex.com\/wp-content\/themes\/mymobilex\/img\/qr-download-app.svg\" alt=\"Scan to download the app\" class=\"w-[150px] h-[150px]\">\n    <\/div>\n    <p class=\"block lg:hidden\">\n        <a href=\"https:\/\/cgr6q.app.link\/ijOvrgCvp1b \" class=\"btn\">Descarga la aplicaci\u00f3n<\/a>\n    <\/p>\n<\/div>\n\n<div class=\"hidden\" data-js=\"eSim-locked\">\n    <h4><span class=\"text-highlight\">Almost there!<\/span><\/h4>\n    <p>\n        Your device supports eSIM, but it\u2019s currently locked to another carrier. <a class=\"text-highlight\" href=\"#common-carriers\">Click here for a list of common carriers<\/a>. Contact your carrier today to pay off your phone, and be sure they unlock it.\n    <\/p>\n<\/div>\n\n<div class=\"hidden\" data-js=\"msg-404\">\n    <h4><span class=\"text-highlight\">Here&#8217;s the scoop:<\/span><\/h4>\n    <p>\n        Your phone isn\u2019t compatible with MobileX \u2014 but we\u2019ve got plenty that are. Browse our list of devices ready to go or explore affordable unlocked options in the <a class=\"text-highlight\" target=\"_blank\" href=\"https:\/\/webshop.mymobilex.com\/collections\/phones\">MobileX store<\/a>. With Affirm financing, it&#8217;s never been easier to get started with MobileX!\n    <\/p>\n<\/div>\n            \n         <input type=\"hidden\" name=\"trp-form-language\" value=\"es\"\/><\/form>\n      <\/div>\n<\/div>\n               <div data-js=\"expander\"\n                    class=\"text-black\">\n                  <div data-expander-toggle\n class=\"mb-[22px] mt-[50px] flex justify-between border-b border-opacity-10 pb-[20px] text-[18px] font-black uppercase leading-5 lg:mt-[74px] lg:text-[20px] border-opacity-10 border-darkGreen\">\n                     TEL\u00c9FONOS COMPATIBLES<button class=\"cursor-pointer\"><svg class=\"transform rotate-0\"\n                             width=\"26\"\n                             height=\"26\"\n                             viewbox=\"0 0 26 26\"\n                             fill=\"none\"\n                             xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                           <circle cx=\"13\"\n                                   cy=\"13\"\n                                   r=\"13\"\n                                   transform=\"rotate(90 13 13)\"\n                                   fill=\"#50F40C\"><\/circle>\n                           <path d=\"M13 18.5L17 13.5L17 8.5L13 13.5L9 8.5L9 13.5L13 18.5Z\"\n                                 fill=\"black\"><\/path>\n                        <\/svg><\/button>\n                  <\/div>\n                  <div data-expander-content>\n                     <div\n                          class=\"mobx-item mb-3 border-b border-opacity-10 pb-[22px] border-opacity-10 border-darkGreen\">\n                        <p class=\"mobx-item text-[19px] font-bold leading-[27px] lg:text-[21px]\">iOS<\/p>\n                        <div class=\"flex w-full flex-wrap justify-between lg:flex-nowrap\">\n                           <p\n                              class=\"mobx-item w-full text-[15px] font-medium leading-[24px] lg:w-[35%] lg:text-[17px] lg:leading-[27px] text-darkGreen\/80\">\n                              <span>iPhone 7 and later*<\/span>\n                           <\/p>\n                           <p\n                              class=\"font-regular mobx-item text-[12px] text-darkGreen\/50 italic leading-[19.2px] lg:w-[50%]\">\n                              *El modelo iPhone 7 (GSM) no es compatible<\/p>\n                        <\/div>\n                     <\/div>\n                     <div\n                          class=\"mobx-item mb-3 border-b border-opacity-10 pb-[22px] border-opacity-10 border-darkGreen\">\n                        <p class=\"mobx-item text-[19px] font-bold leading-[27px] lg:text-[21px]\">Android<\/p>\n                        <div class=\"flex w-full flex-wrap justify-between lg:flex-nowrap\">\n                           <p\n                              class=\"mobx-item w-full text-[15px] font-medium leading-[24px] lg:w-[35%] lg:text-[17px] lg:leading-[27px] text-darkGreen\/80\">\n                              <span>Todos los tel\u00e9fonos Google Pixels*<\/span>\n                           <\/p>\n                           <p\n                              class=\"font-regular mobx-item text-[12px] text-darkGreen\/50 italic leading-[19.2px] lg:w-[50%]\">\n                              *Los tel\u00e9fonos vendidos a trav\u00e9s de operadores no son compatibles con la activaci\u00f3n de la eSIM<\/p>\n                        <\/div>\n                     <\/div>\n                     <div\n                          class=\"mobx-item mb-3 border-b border-opacity-10 pb-[22px] border-opacity-10 border-darkGreen\">\n                        <p class=\"mobx-item text-[19px] font-bold leading-[27px] lg:text-[21px]\">Samsung<\/p>\n                        <div class=\"flex w-full flex-wrap justify-between lg:flex-nowrap\">\n                           <p\n                              class=\"mobx-item w-full text-[15px] font-medium leading-[24px] lg:w-[35%] lg:text-[17px] lg:leading-[27px] text-darkGreen\/80\">\n                              <span>\n                                 Galaxy S20 and later*\n                                 <br>A-series (A52 y versiones posteriores) *\n                              <\/span>\n                           <\/p>\n                           <p\n                              class=\"font-regular mobx-item text-[12px] text-darkGreen\/50 italic leading-[19.2px] lg:w-[50%]\">\n                              *Algunos tel\u00e9fonos de la marca del operador no son compatibles debido a las limitaciones del firmware que impiden que el APN se actualice\n                           <\/p>\n                        <\/div>\n                     <\/div>\n                     <div\n                          class=\"mobx-item mb-3 border-b border-opacity-10 pb-[22px] border-opacity-10 border-darkGreen\">\n                        <p class=\"mobx-item text-[19px] font-bold leading-[27px] lg:text-[21px]\">MOTOROLA<\/p>\n                        <div class=\"flex w-full flex-wrap justify-between lg:flex-nowrap\">\n                           <p\n                              class=\"mobx-item w-full text-[15px] font-medium leading-[24px] lg:w-[35%] lg:text-[17px] lg:leading-[27px] text-darkGreen\/80\">\n                              <span>Edge 2020 y versiones posteriores <br>\n                                 Moto G 2020 o posterior<br>\n                                 ThinkPhone 2022<\/span>\n                           <\/p>\n                           <p\n                              class=\"font-regular mobx-item text-[12px] text-darkGreen\/50 italic leading-[19.2px] lg:w-[50%]\">\n                           <\/p>\n                        <\/div>\n                     <\/div>\n\n                     <div\n                          class=\"mobx-item mb-3 border-b border-opacity-10 pb-[22px] border-opacity-10 border-darkGreen\">\n                        <p class=\"mobx-item text-[19px] font-bold leading-[27px] lg:text-[21px]\">ONE PLUS<\/p>\n                        <div class=\"flex w-full flex-wrap justify-between lg:flex-nowrap\">\n                           <p\n                              class=\"mobx-item w-full text-[15px] font-medium leading-[24px] lg:w-[35%] lg:text-[17px] lg:leading-[27px] text-darkGreen\/80\">\n                              <span>8T y versiones posteriores<\/span>\n                           <\/p>\n                           <p\n                              class=\"font-regular mobx-item text-[12px] text-darkGreen\/50 italic leading-[19.2px] lg:w-[50%]\">\n                           <\/p>\n                        <\/div>\n                     <\/div>\n\n                     <div\n                          class=\"mobx-item mb-3 border-b border-opacity-10 pb-[22px] border-opacity-10 border-darkGreen\">\n                        <p class=\"mobx-item text-[19px] font-bold leading-[27px] lg:text-[21px]\">LG<\/p>\n                        <div class=\"flex w-full flex-wrap justify-between lg:flex-nowrap\">\n                           <p\n                              class=\"mobx-item w-full text-[15px] font-medium leading-[24px] lg:w-[35%] lg:text-[17px] lg:leading-[27px] text-darkGreen\/80\">\n                              <span>No es compatible<\/span>\n                           <\/p>\n                           <p\n                              class=\"font-regular mobx-item text-[12px] text-darkGreen\/50 italic leading-[19.2px] lg:w-[50%]\">\n                           <\/p>\n                        <\/div>\n                     <\/div>\n\n                     <div\n                          class=\"mobx-item mb-3 border-b border-opacity-10 pb-[22px] border-opacity-10 border-darkGreen\">\n                        <p class=\"mobx-item text-[19px] font-bold leading-[27px] lg:text-[21px]\"><\/p>\n                        <div class=\"flex w-full flex-wrap justify-between lg:flex-nowrap\">\n                           <p\n                              class=\"mobx-item w-full text-[15px] font-medium leading-[24px] lg:w-[35%] lg:text-[17px] lg:leading-[27px] text-darkGreen\/80\">\n                              <span><\/span>\n                           <\/p>\n                           <p\n                              class=\"font-regular mobx-item text-[12px] text-darkGreen\/50 italic leading-[19.2px] lg:w-[50%]\">\n                              \u00bfTu tel\u00e9fono no est\u00e1 actualmente en la lista? No te preocupes, a\u00f1adimos nuevos tel\u00e9fonos todo el tiempo. Sigue consultando para ver si a\u00f1adimos el tuyo.<\/p>\n                        <\/div>\n                     <\/div>\n                  <\/div>\n               <\/div>\n            <\/div>\n         <\/div>\n      <\/div>\n   <\/section>\n<\/div>\n\n\n\n<style><\/style>\n\n\n<div class=\"mobx-legacy\">\n   <section id=\"help\"\n            class=\"py-[65px] lg:py-[120px]\">\n      <div class=\"wrapper\">\n\n          <div class=\"flex_container flex_two\">\n\n         <div class=\"flex_item one_third\">\n            <h2\n                class=\"text-[34px] font-black uppercase leading-[85%] lg:text-[89px] !text-[44px] text-white lg:!text-[60px]\">\n\n                                    <span>\u00bfNECESITAS AYUDA?<\/span>\n                \n            <\/h2>\n         <\/div>\n              <div class=\"flex_item two_thirds\">\n            <p class=\"mb-[30px] text-lightGreen lg:mb-[20px] need-help-p\">Somos un nuevo modelo de servicio m\u00f3vil, por lo que es natural que tengas preguntas a lo largo del camino. Para conectarse con un representante de XpertCare en vivo, env\u00edenos una nota por correo electr\u00f3nico o ll\u00e1menos al <strong>833-422-1053.<\/strong><br>\n            <\/p>\n             <div class=\"need-help-btns\">\n             <a href=\"mailto:xpertcare@mymobilex.com\"\n               class=\"btn\"\n               target=\"_self\"><span>Contacto XpertCare<\/span><\/a>\n\n             <a href=\"mailto:xpertcare@mymobilex.com\"\n                class=\"round-img-btn\"\n                target=\"_self\"><span class=\"logo-link\"><\/span><\/a>\n             <\/div>\n\n         <\/div>\n\n         <\/div>\n      <\/div>\n   <\/section>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1845","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>IMEI Check | Search &amp; Lookup Phone Compatibility Info with Your IMEI Number<\/title>\n<meta name=\"description\" content=\"Check your iPhone or Android compatibility with a free and easy IMEI check. 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